Showing posts with label Eli Broad. Show all posts
Showing posts with label Eli Broad. Show all posts

Wednesday, June 08, 2011

Broad Attack on Eli Broad's Undermining Public Ed

Sharon Higgins of the Broad report and Parents Across America quoted below.  Too bad they didn’t cite our Parent’s Guide to the Broad Foundation.


FOCUS ON: LEADERSHIP

Critics Target Growing Army of Broad Leaders

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http://www.edweek.org/ew/articles/2011/06/08/33broad_ep.h30.html?r=1348143017
Billionaire businessman Eli Broad, one of the country’s most active philanthropists, founded the Broad Superintendents Academy in 2002 with an extraordinarily optimistic goal: Find leaders from both inside and outside education, train them, and have them occupying the superintendencies in a third of the 75 largest school districts—all in just two years.
Now hosting its 10th class, the Los Angeles-based program hasn’t quite reached that goal, but it’s close. The nation’s three biggest districts have Broad-trained executives in top leadership positions: Shael Polakow-Suransky, the chief academic officer in New York City; John E. Deasy, the superintendent of Los Angeles Unified; and Jean-Claude Brizard, who became the chief executive officer of the Chicago schools last month. In all, 21 of the nation’s 75 largest districts now have superintendents or other highly placed central-office executives who have undergone Broad training.
But as the program has risen in prominence and prestige—758 people, the largest pool ever, applied for the program this year, and eight were accepted—it has also drawn impassioned criticism from people who see it as a destructive force in schools and districts.
They say Broad-trained superintendents use corporate-management techniques to consolidate power, weaken teachers’ job protections, cut parents out of decisionmaking, and introduce unproven reform measures.
One of those critics is Sharon Higgins, who started a website called The Broad Report in 2009 after her school district in Oakland, Calif., had three Broad-trained superintendents in quick succession, each appointed by the state.
She said she grew alarmed when she started seeing principals and teachers whom she called “high-quality, dedicated people” forced out. She contends in her blog that Broad superintendents are trained to aim for “maximum disruption” when they come to a district, without regard for parent and teacher concerns.
“It’s like saying, let me come to your house and completely rearrange your furniture, because I think your house is a mess,” Ms. Higgins said, adding that other parents around the country have reached out to her to complain about their own Broad-trained school leaders.

‘Corporate Training School’

Likewise, James Horn, an associate professor of education policy at Cambridge College in Massachusetts, keeps up a drumbeat of criticism in the blog Schools Matter. In one post, he referred to the academy as “Eli Broad’s corporate training school ... for future superintendents who are trained how to use their power to hand over their systems to the Business Roundtable.”
In an interview, Mr. Horn said that school officials trained by the program graduate with a hostility to teachers. His critique goes beyond the Broad superintendents program to include many of the foundations that have emerged as major players in efforts to reshape education over the past decade.
Mr. Horn points not only to the Eli and Edythe Broad Foundation, of Los Angeles, but also to the Seattle-based Bill & Melinda Gates Foundation and the Walton Family Foundation, of Bentonville, Ark., as examples of what he sees as a worrisome trend of “venture philanthropy” in education. Venture philanthropists typically emphasize the imperative of getting measurable results for their investment and maintain close ties to the organizations they fund.
“What venture philanthropy is doing seems to me to be wielding influence not to help public institutions, but to destroy public institutions, or take control of them,” Mr. Horn said. “This is a dangerous place, where corporations and government get mixed up.”
The Broad Foundation has helped support Education Week’s coverage of school leadership and the 25th anniversary of A Nation at Risk, but it is not a current funder. Editorial Projects in Education, the newspaper’s publisher, received a Gates Foundation grant for organizational capacity-building that expired May 31, and it was a recipient of earlier Gates funding.
Whatever the larger issues surrounding the role of education philanthropy, supporters of the Broad Superintendents Academy say the criticism of the training program is off base.
Erica Lepping, a spokeswoman for the Broad Foundation, says that the academy exposes program participants to many viewpoints, and that the graduates themselves come from a wide variety of backgrounds, including education, and hold different points of view.
The academy does promote a management model of “continuous improvement” that is used by successful businesses, nonprofits, and school systems, she said.

Pushing Change

Thomas W. Payzant, a trainer and mentor for graduates of the Broad Academy and a former superintendent of the Boston public schools, says that the program’s graduates have to be willing to shake up districts that have been failing students for years—and that such change is going to be painful and sometimes resented.
“You don’t go into a leadership role with a notion that you’re just going to coast,” said Mr. Payzant, a professor of educational leadership at Harvard University and a member of the interview committee that evaluates potential academy participants.
“You want to be able to show improvement, and often improvement in the education sector means change that will make some people very uncomfortable and will not be popular,” he said. “That’s what leads to pushback. People say, ‘We were fine before you got here.’ But when you look at the data, there’s lots of room for improvement.”
When the superintendent-training program was first launched, it was billed as a bipartisan solution to a “growing leadership crisis” in public education. Mr. Broad, who made his fortune in home building and insurance and is a prominent contributor to Democratic political candidates, partnered with John Engler, a Republican who was then the governor of Michigan, to create the program.
Academy organizers said they were making a point of seeking out skilled executives who might not have any experience in education. A press release announcing the program suggested it was a negative that the vast majority of superintendents were trained as teachers, without a background in “complex financial, labor, management, personnel, and capital-resource decisionmaking.”
Academy by the Numbers
The Broad Superintendents Academy seeks senior-level executives from a variety of backgrounds, including national, state, and local government officials; managers of “complex businesses or business units” with revenues of more than $250 million; senior military officers with command experience; and educational leaders with supervisory experience, such as regional or deputy superintendents, chief academic officers, and charter managers who oversee successful schools with multiple sites. The program has had 139 graduates.
Professional Background and Total Alumni
Education: 71
Education Hybrid: 25
Government: 2
Higher Education: 2
Military: 24
Private Sector: 10
Social Sector: 5
Where Are They Now?
39 currently serve as school district superintendents
28 are cabinet-level executives in school districts
31 serve as executives in education nonprofits or private-sector education organizations
4 hold federal, state, or U.S. territory education policy positions
3 are state commissioners of education
10 are retired
24 work in other fields
The New Class
Eight Broad fellows were accepted in 2011:
Robert Avossa superintendent, Fulton County, Ga., public schools (Mr. Avossa was the chief strategy and accountability officer for the Charlotte-Mecklenburg, N.C., system when he applied.)
Chris Barbic, founder and chief executive officer, YES Prep Schools, Houston
Mark Brown, brigadier general, U.S. Air Force
Penny MacCormack, chief academic officer, Hartford, Conn., public schools
Mike Miles, superintendent, Harrison, Colo., public schools
Michael Oates, lieutenant general, U.S. Army
Judy Peppler, state president, Qwest Communications, Portland, Ore.
Rick Richardson, colonel, U.S. Army
The Curriculum
Broad fellows are expected to study on their own when they’re not meeting as a group. A recent reading list includes:
Leading Change, James O’Toole, Jossey-Bass Publishers, 1996
How We Can Achieve Unprecedented Improvements in Teaching and Learning, Michael J. Schmoker, Association for Supervision and Curriculum Development, 2006
Bringing School Reform to Scale: Five Award-Winning Urban Districts, Heather Zavadsky, Harvard Education Press, 2009
Teaching Talent: A Visionary Framework for Human Capital in Education, Rachel E. Curtis and Judy Wurtzel (eds.), 2010
“English Language Learners,” Editorial Projects in Education Research Center, September 2004
Urban School Leadership, Thomas W. Payzant, Jossey-Bass Publishers, 2010
“Special Education in America,” Christopher B. Swanson, Editorial Projects in Education Research Center, November 2008
Horace’s Compromise: The Dilemma of the American High School, Theodore R. Sizer, Houghton Mifflin Co., 1984
“Choice,” Editorial Projects in Education Research Center, September 2004
What School Boards Can Do, Donald R. McAdams, Teachers College Press, 2006
“Facing the Future: Financing Productive Schools,” Paul T. Hill, Marguerite Roza, and James Harvey, Center on Reinventing Public Education, December 2008
“Managing for Results in America’s Great City Schools,” Council of the Great City Schools, October 2008
Execution, Larry Bossidy and Ram Charan, Crown Business, 2002
“How the World’s Best-Performing Systems Come Out on Top,” McKinsey & Co., 2007
Strategy in Action: How School Systems Can Support Powerful Learning and Teaching, Rachel E. Curtis and Elizabeth A. City, Harvard Education Press, 2009
SOURCE: Broad Superintendents Academy
In practice, though, most of the participants have had at least some background working in education. Seventy-one of the 139 alumni came from an education background before attending the program, and 25 have what Broad describes as “education hybrid” experience, which means a professional background that includes education in addition to some other field of work.
Over the years, the academy’s graduates have gone on to occupy influential education positions beyond district superintendencies. Thelma Meléndez de Santa Ana, the U.S. Department of Education’s assistant secretary for elementary and secondary education, went through the Broad Academy. So did state schools chiefs Christopher D. Cerf of New Jersey, Deborah Gist of Rhode Island, and Lillian Lowery of Delaware.
The academy is one part of a $450 million investment in various education initiatives made by the Broad Foundation. Perhaps its highest-profile project is the $1 million Broad Prize for Urban Education, which recognizes districts that improve student performance and close achievement gaps. The foundation also supports the Broad Residency in Urban Education, a two-year training program for high-level managerial positions below the superintendency.

Basic Format

Ms. Lepping said the foundation often tweaks the academy curriculum to keep it up to date. However, since its inception, the basic format for the program is a 10-month fellowship that brings participants together for six extended weekends in different cities. Tuition and travel expenses are free.
The program is designed to be a concentrated introduction to the many issues that superintendents face, and Ms. Lepping provided more than two dozen content threads that are revisited over the course of the fellowship year, including labor relations, targeted student interventions, data-management systems, management for continuous improvement, and school board relations.
Participants are also expected to read books on their own between sessions, such as Leading Change by management theorist James O’Toole, which argues for a values-based approach to leadership, and Horace’s Compromise by Theodore R. Sizer, published in 1984 and considered a classic in the literature of education change. They also participate in webinars, read case studies on urban districts, and complete individual applied-learning projects.
“I worked as hard on that as most of the other degrees I’ve gotten,” 2004 graduate John L. Barry, a retired U.S. Air Force general, said of his Broad training.
“It allowed me to be exposed to incredibly diverse, varied points of view,” said Mr. Barry, now the superintendent of the 37,000-student Aurora district in Colorado, “and allowed me to clearly understand what I was getting into.”
Broad fellows also get continuing, on-the-job mentoring from experienced professionals, can call Broad experts in to evaluate district issues, and are part of a network that allows them to reach out to one another for advice on thorny district-management issues.
“If you were to ask me, that’s been the best part of the program. The fellowship has been tremendous,” said Mr. Brizard, a 2007 graduate who was the superintendent in Rochester, N.Y., before he was chosen to lead the 409,000-student Chicago system.
What the Broad fellows see as a program that provides mentorship and continuing support, their detractors see as a sign of a takeover.
“What I see happening is that they colonize districts,” said Diane Ravitch, an education historian who criticized education venture philanthropy in her 2010 book The Death and Life of the Great American School System.
“Once there’s a Broad superintendent, he surrounds himself with Broad fellows, and they have a preference towards privatization. It happens so often, it makes me wonder what they’re teaching them,” said Ms. Ravitch, who co-writes a blog on Education Week’s website.
Some Broad superintendents have indeed had rocky tenures. In the 32,000-student Rochester district, the teachers’ union held a vote in February on whether to support Mr. Brizard. Eighty-four percent of teachers participated, and 95 percent of them gave Mr. Brizard a symbolic no-confidence vote. Teachers complained that Mr. Brizard was ignoring their voices as he made major changes in the district.
Maria Goodloe-Johnson, a 2003 graduate of the training program who became the superintendent of the 45,800-student Seattle schools, was fired by the school board in March amid a financial scandal that roiled the district.
In Rockford, Ill., LaVonne M. Sheffield left the 27,000-student district in April after a difficult two years, during which she clashed with the school board and the community over budget cuts and her assertion in a “state of the schools” address that racism was at the root of some of the district’s problems.

Tough Decisions

But the superintendents say they were up against forces that were resisting necessary changes.
Mr. Brizard, a former classroom teacher and administrator, rejects the idea that his management priorities were instilled by the Broad Academy.
“All of my ideas come from my experience,” he said.
From his work as an educator of teenage inmates at New York City’s Rikers Island, “I got to see what happens when we fail,” Mr. Brizard said. His aversion to such policies as “last in, first out” hiring practices came from seeing good young teachers placed on layoff lists while colleagues with longer tenures but poorer track records were retained, he said.
On that point, Mr. Brizard and Adam Urbanski, the head of the Rochester Teachers Association, agree. Mr. Urbanski, who has a reputation as a reform-minded union leader, said that focusing on the Broad Academy is an oversimplification.
“I think that’s too tempting an explanation,” said Mr. Urbanski, who has spoken to past academy classes. Mr. Brizard’s work in Rochester, he said, “was more a function of his own personal convictions and his own worldview than some kind of irrepressible impact by the Broad Superintendents Academy. [The academy] has its own point of view, but it has no army or navy to enforce it.”
Ms. Sheffield, the former Rockford superintendent, said she took over a district that was already unsettled: It went through seven superintendents in 10 years.
“The only constant is the union leadership, and they bankroll the board,” she said.
Ms. Sheffield said that, as superintendent, she was open to concerns from her community. “Butat the end of the day, you hire a superintendent to make the decisions,” she said.
She added: “It’s always difficult when you close schools. It’s always difficult when you have folks who want everything for their children, and nothing for others.”
Peter C. Gorman, the superintendent of the 133,600-student Charlotte-Mecklenburg district in North Carolina and a 2004 graduate of the academy, has been singled out by Broad critics because of a controversial merit-pay proposal that would be based partially on newly created student tests.
Mr. Gorman says he understands that disagreement is part of the process. But “I don’t think I would engage in that debate” on the perceived influence of the Broad Academy, he said. “I think our community is focused on good things,” Mr. Gorman said. “We can’t spend our time and energy fighting things that aren’t true or that aren’t substantiated.”
Those who work with the academy say they’re aware of the perception that program graduates are subject to “groupthink” that reflects a business mind-set. But other districts’ leaders with no connection to the academy are making the same changes that have been linked to Broad graduates, said Laura Schwalm, the superintendent of the 48,000-student Garden Grove Unified School District in California and a Broad Academy faculty member.
“If Broad didn’t exist, charter schools would. I think they try to be very fair-minded in what they present,” she said. Plus, she added, “I would hope, as educators, we would be open-minded enough and have enough courage and wisdom to consider all ideas.”
And while Broad has had controversial graduates, others have been recognized by their peers as being at the top of their field. Mr. Barry, the Colorado superintendent; Ms. Meléndez, who was the superintendent of Pomona Unified in California before joining the federal Education Department; and Paula Dawning, the retired superintendent of the Benton Harbor, Mich., district, have all been honored as state superintendents of the year.
Thomas M. Brady, a 2004 graduate of the academy who plans to step down from the superintendency of the 23,500-student Providence, R.I., district July 15, suggests that some critics are not able to separate the work of the academy from the Broad Foundation’s other education philanthropy.
“The Broad Foundation works selectively in cities to further an agenda that Broad thinks is important,” said Mr. Brady, a retired Army colonel. For example, he said, the foundation supported a performance-pay program in the District of Columbia that was championed by then-Chancellor Michelle A. Rhee.
So, Mr. Brady said, observers end up thinking “well, here they are; [the academy graduates] must be doing the same thing.” But “there wasn’t any Kool-Aid that was passed out at graduation,” he added.
Michael Klonsky, an adjunct professor of education at Chicago’s DePaul University, says that while he doesn’t believe academy students are given explicit marching orders,“you don’t have to be told to go in there and attack the union.”
“People know basically what your reform line is: hard on the unions, pro-charter, pushing for a certain kind of accountability,” said Mr. Klonsky, a chronicler of what he believes are Broad Foundation shortcomings in his blog Small Talk. “It’s not just a coincidence they all have the same position, more or less.”

Judging Performance

There is little or no independent research evaluating the impact of Broad Academy graduates on all the districts where they are placed. The foundation itself looks at five measures of student achievement for academy superintendents who have been in place for three or more years, including students’ academic-proficiency levels, achievement gaps, and graduation rates. The foundation then compares those measures with those of demographically similar districts in the state and with state averages.
Based on its calculations, 65 percent of graduates who have been serving as superintendents for three or more years are outperforming comparison groups on raising state reading and math test scores, closing achievement gaps, and raising graduation rates.
Education Week examined a small slice of performance in six districts with long-serving Broad superintendents: reading and math scores on standardized tests for 3rd graders and 8th graders. In most cases, the results on that measure were mixed, even within a district.
For example, the 31,600-student Fort Wayne, Ind., district has seen the longest tenure of a single Broad-trained superintendent. Wendy Robinson, who rose through district ranks as a teacher, principal, and central-office administrator, was in the first Broad Academy class in 2002. She was appointed superintendent in July 2003.
Indiana used to administer state tests in the fall, then switched to a spring test date. In fall 2003, the Fort Wayne district’s 3rd grade passing rate in reading was 69.3 percent; it was 73.8 percent in spring 2010. For math, however, the passing rate fell from 75.9 percent in fall 2003 to 66.9 percent in spring 2010. For 8th graders, the passing rate in reading rose from 55.1 percent to 58.7 percent; math fell from 65.1 percent to 64.4 percent.
The 26,000-student Pittsburgh district, which underwent major restructuring under Mark Roosevelt’s tenure from 2005 to 2010, showed growth in all those academic areas. Mr. Roosevelt, a former Massachusetts state legislator, is a 2003 academy graduate.
Between spring 2005 and spring 2010, the percentage of Pittsburgh 3rd graders scoring proficient or advanced on reading tests rose from 49 percent to 59.8 percent. For 3rd grade math, proficient and advanced scores rose from 67 percent to 74.2 percent.
Likewise, for 8th graders, the percentage of students scoring proficient and advanced in reading went from 49.4 percent to 72.2 percent over that five-year span. In math, the rates rose from 45.8 percent to 60.4 percent.

Different Ways

Ultimately, student success is the yardstick by which the Broad training program must be evaluated, says Richard F. Elmore, a professor of educational leadership at Harvard University. He is the co-director of the university’s new, three-year Doctor of Educational Leadership program, which aims to train not only potential superintendents, but also other professionals who can take high-ranking positions in other sectors of the education market, such as charters or nonprofit and for-profit education management organizations.
Mr. Elmore says the Broad Foundation’s attention to superintendent training has helped fill a void in an area that has been “a real disaster in this country”—with some exceptions—but that it should be just one of many training approaches available for aspiring education executives.
“I wish we had five or six different ways of training sector leaders,” Mr. Elmore said. “That’s the discussion we should be having, instead of these ideological debates.”
Coverage of leadership, human-capital development, extended and expanded learning time, and arts learning is supported in part by a grant from The Wallace Foundation, at www.wallacefoundation.org.
Vol. 30, Issue 33, Pages 1,12-13

Saturday, August 29, 2009

Eli Broad: 'We're In the Venture Philanthrophy Business'

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* The Wall Street Journal

* OPINION: THE WEEKEND INTERVIEW

* AUGUST 28, 2009,


'We're In the Venture Philanthrophy Business'


The business mogul and Democratic donor talks about education reform, and 'democratization of the arts.'

By NAOMI SCHAEFER RILEY

Los Angeles


"The unions no longer control the education agenda of the Democratic Party," billionaire philanthropist Eli Broad tells me. I'd say that's debatable. But to the extent it's true, the party has Mr. Broad, a ≠self-described moderate Democrat, to thank. The founder of two Fortune 500 companies (real estate giant Kaufman & Broad, now KB Home, and financial service firm SunAmerica, purchased by AIG in 1999) he is devoting his retirement years to philanthropy primarily K-12 education reform.


The Broad Foundation funds charter schools, including KIPP academies and the Green Dot network, as well as Teach for America. It trains reform-minded school administrators. And it offers financial rewards to urban school districts that improve performance through initiatives like merit pay for teachers. Mr. Broad tells me, "we're at a golden moment now," with a president and an education secretary who, he says, agree with his reform agenda.


The son of Lithuanian Jewish immigrants, Mr. Broad grew up in Detroit where he became the youngest person in the state of Michigan to pass the CPA exam. Since retiring, he and his wife Edythe, whom he met there, spend much of their time figuring out how to give away the $2.1 billion of the foundation that bears their names.


I sat down with Mr. Broad, a dapper gentleman of 76 with a full head of white hair and a handsome pocket handkerchief, one morning earlier this month at his foundation's headquarters in the Westwood area of Los Angeles. His office walls are covered with the biggest names in modern art (more on this in a moment), and his shelves are filled with photos of him and his wife posing with the biggest names in politics. I'm sitting closest to a shot of them with the Clintons.


Mr. Broad is not much for small talk, but then he has a lot he wants to accomplish. We begin with urban education. "Let's talk about why we have the problem to begin with," Mr. Broad says. He tells the story of how American education experienced a great leap forward after World War II with the GI Bill, which he calls "the biggest voucher program in history."


But for at least the past 30 years, American education has remained stagnant as other countries have moved ahead. "A classroom today in America, and the school day today in America is not different than it was 50 or 100 years ago. You still have a 10-to-12 week summer recess or vacation which goes back to an agrarian era. You still teach the same way. The classroom looks the same. The only difference is in some classrooms instead of blackboards you've got whiteboards with marker pens."


One of the biggest problems, he believes, is the apathy of American public when it comes to education. "Perception lags reality," he explains, "and their perception is what America used to be, not where we are now."


Last year Mr. Broad and Bill Gates gave $60 million for an initiative called ED in '08, which was supposed to make education a priority issue in the presidential campaign. On a scale of one to 10, Mr. Broad says the effort ranked a two. While it failed to "change the mindset" of the American people on education, he takes some comfort in the fact that the candidates talked about "standards, a longer school day, a longer school year in some cases, better teaching, and incentive compensation and charter schools."

But Mr. Broad is not waiting around for Washington to solve the education crisis. In 2002 the foundation launched the Broad Superintendents Academy, a 10-month management training program to prepare people from business, nonprofits, the military and government backgrounds to take leadership positions in urban public education. The theory is that people with experience in efficiently managing large organizations are the best ones to put in charge of unruly public school districts.


The 2009 class even includes Brigadier General Anthony J. Tata, a former deputy commanding general for the U.S. Army in Afghanistan. Robert Bobb, who was appointed emergency financial manager of the Detroit Public Schools a few months ago, is also a graduate of the program. He made headlines recently when, in order to cut back on payroll fraud, he requested that workers pick up their paychecks in person. More than 200 "employees" failed to show up.


Despite the proliferation of graduates of this program and another similar one for recent law- and business-school graduates, Mr. Broad has only sent one person to the Los Angeles Unified Public School District in his own backyard. The foundation won't waste talent on districts that don't want real reform. "If we put 10 fellows in there, they'd leave because they'd have to work with a terrible bureaucracy, a regressive teachers union and a mayor that talks a good game but isn't really interested in taking over the schools."


Which brings us back to the unions. Mr. Broad says that he doesn't blame teachers for organizing. "If you have poor management that's not doing the right job, you end up with unions filling the void and . . . page after page of work rules and thicker and thicker contracts. If you have strong management and the teaching corps is relatively pleased with the relationships, you do not end up with a strong regressive union."


In one of the foundation's brochures, you will find a picture of New York City Schools Chancellor Joel Klein embracing then-United Federation of Teachers President Randi Weingarten. The two are at a ceremony in which Mr. Broad awarded the city $1 million for improving student performance. Mr. Broad cites Ms. Weingarten's acceptance of a merit pay program for teachers in New York, albeit one based on school rather than individual performance. "Look, is Randi the second coming of Al Shanker?" Mr. Broad asks, referring to the UFT founder, whom many consider more moderate. "I don't know. But Randi is the most progressive national labor leader you'll find in education."


Mr. Broad tells me in no uncertain terms that it is time to get rid of education schools "they're the lowest ranking students at a university." And he is enthusiastic about all the change that is possible when urban school districts go bankrupt as Oakland, Calif., did a few years ago "or what happened in New Orleans, which is the equivalent of bankruptcy."


If people in the education world think Mr. Broad likes to throw his weight around, they should talk to people in the art business. Over the past 40 years, the Broads have built up one of the biggest private collections of contemporary art. (Several Jasper Johns paintings are hanging in his office.) He is a trustee of The Museum of Contemporary Art in Los Angeles and of The Museum of Modern Art in New York.

But it is the Los Angeles County Museum where the Broad influence has been most strongly felt. He gave a $60 million gift for an addition there the Broad Contemporary Art Museum, which opened in February 2008. The assumption was that he would be giving them his collection too. Instead, he announced that he would be holding on to his art and lending the museum the pieces it wanted to display. He laments that many museums only put out a tiny percentage of their collections. And he worries that small museums, in particular, suffer under the current system.


"Museums do not share their collections with other museums unless they get something in exchange. The Metropolitan will deal with the Louvre, but will they send their stuff to Memphis? No." The foundation has made over 7,000 loans of its works to over 400 institutions. "I think other museums ought to be doing likewise."


By all accounts it was Mr. Broad's wife who first became interested in collecting. But it is his sensibilities that have driven the foundation's mission. "I believe in the democratization of the arts," he tells me. "What do I mean by that? I think museums with some exceptions have a responsibility to educate a much broader public. And all too often, museum directors and curators are more interested in what their peers think or collectors like myself think than educating a diverse public." And then the businessman comes out: "I think museums, if you'll look at their attendance versus their budgets, it's sometimes hard to justify, the size of their budget versus how many people they're really serving when looking at other, you know, human needs."


Earlier this year, Mr. Broad bailed out the Museum of Contemporary Art, which was in dire financial straits. He pledged $30 million if the institution could come up with some matching funds. In a Los Angeles Times op-ed, a bid to drum up more support for the museum, Mr. Broad wrote: "This is not a one-philanthropist town." But looking around Los Angeles, one would be forgiven for thinking so. Mr. Broad has funded projects like the redevelopment of Grand Avenue, saving the historic Disney Hall, bringing the Ring Cycle to the Los Angeles Opera and starting the Broad Art Center at UCLA.


Mr. Broad says he is not in the "check-writing charity business. We're in the venture philanthropy business." Which is to say, he wants to see results. Even in areas that are outside what he really knows, he has found people he trusts to give him advice on where his money can have the greatest impact. He's given hundreds of millions of dollars, for instance, to fund research on embryonic and adult stem cells and genomics at universities from Harvard to UCLA.


Philanthropy on the West Coast is different, Mr. Broad has noted in the past. Los Angeles itself has fewer supporters of its civic institutions than New York or Boston or Chicago the city is spread out and the residents' roots are not so deep. But the newness is not necessarily a problem, as Mr. Broad sees it. "I think our foundation and other [Western] foundations are younger. I think our behavior is very different. If you look at the great Eastern philanthropies, they've been there a long time. The founders are long gone. Some of the entrepreneur spirit disappears when you have a lot of senior grant officers who don't want to make mistakes, who are risk adverse."


Mr. Broad lets out a little laugh. "Bill Gates doesn't worry about getting fired. I don't worry about getting fired. So, we're willing to make investments knowing that some are going to fail. I don't see that spirit of risk-taking at a lot of the great Eastern philanthropies."


Still, Mr. Broad takes his inspiration from those original East-Coasters. Paraphrasing Andrew Carnegie, he tells me: "Who dies with wealth, dies in shame."


Ms. Riley is the Journal's deputy Taste editor.

Sunday, September 16, 2007

Broad Jumping

The BloomKlein gang at Tweed are suffering rotator cuff fatigue from patting themselves on the back for their expected victory for the Broad [pronounced Brood] prize, which will be announced Tuesday, Sept. 18 at high noon in Washington DC.

Some people are saying they do not deserve the prize. But if you follow Broad's anti-union, simplistic business model of education, it is clear that BloomKlein and Broad are perfect together.

Want to have some fun? Watch the UFT dance around this one. Broad is a major benefactor of UFT partner Green Dot charters. And they also received $1 million from Broad for their own charter school. And, oh yes, Broad is a lifelong Democrat. Emphasis on the large D.

I've posted a whole bunch of Broadisms on this blog.

Here are some more resources send by John Lawhead culled from Susan Ohanian.
http://susanohanian.org/

Gary Stager's "Bill Gates and Eli Broad Go Gangsta" makes for some great reading.

You may have heard by now that bad boy billionaires, Bill Gates and Eli Broad, are kicking it together. They invested $60 million (lunch money) in the Strong American Schools Project, also known as ED in ’08. They hope that this charitable non-profit organization “will catapult the need for improved public education to the top of the 2008 presidential candidates’ agendas.”(Heszenhorn, 2007) One can hardly criticize an effort to get presidential candidates discussing critical education issues, but it is unclear if Gates and Broad should be steering the agenda.

It is disingenuous that Gates and Broad are investing $60 million just to inspire spirited debate.
“One complication, however, is that ED in 08, isn't just pushing candidates to have some real education agenda; it also wants them to support a specific trio of policies: more learning time for students, common academic standards across states, and tying teacher pay to things like subject specialty, performance, and working in high-poverty schools.” (Education_Sector, 2007)
Read the full article (with videos)
http://districtadministration.com/pulse/commentpost.aspx?news=no&postid=48233

Also check out:

An 2004 article from San Diego Reader.com on Eli Broad's impact on the San Diego schools. Guess who was instrumental in running them? Our old friend and former chancellor Anthony Alvarado (playing the role of Diana Lam to Superintendent Alan Bersin's Joel Klein). He had a Leadership Academy which was Klein's model and installed his then girlfriend (and now wife) Elaine Fink as the head (at a cool $250 grand a year). Those numbers ought to warm Eli Broad's cockles as a sign of the efficient management he loves so much.

The article shows how even when there is public school board oversight, the Broad forces will go to no end to gain contol over the schools by pumping lots of money into school baord elections while trying to hide that this is what they are doing.

Here is an excerpt:

A champion of public school "reform," Democrat Broad, a longtime Bersin ally, has a history of hiding his financial support of the superintendent's efforts to retool the school district.

Broad's involvement in San Diego school politics dates back to summer and fall 2000, when Padres owner John Moores (along with Moores's partner, downtown real estate mogul Malin Burnham) and Qualcomm founder Irwin Jacobs spent more than $720,000 on a campaign of television spots attacking Democratic board incumbent Frances Zimmerman and her opposition to Bersin's policies.

More than two years later, after the foundations filed 2000 tax returns, it became clear that Eli Broad had used his own nonprofit, tax-exempt foundation to funnel his contributions to the two eastern charities that had given the money to the anti-Zimmerman advertising campaign.

A May 2001 tax return showed that in 2000, the Broad Foundation contributed $110,000 to Essential Information, according to a letter signed by Broad himself. "I am pleased to inform you that the Broad Foundation has approved your recent grant request to support Essential Information's efforts to encourage citizens to become active in public education issues in their communities.

LA Weekly had a great article in July 2006 on how Broad operates, in this case vis a vis LA Mayor Villaraigosa's attempt to gain control of the LA school system in an attempt to mimic Bloomberg. But there's a very different dynamic in LA with a reform teachers union putting up a bit more resistance than the UFT in NYC. Plus the fact that the Mayor's old job was not a billionaire entremanure, but a union organizer.

Here are a few excerpts:

Broad, who made his fortune developing the outer sprawl of Southern California, has long fancied himself something of a policy maven on public schools, telling anyone else who would listen that the mayor needs control over the school district’s budget, its curriculum and — most importantly — its salary talks with the powerful teachers union.

With all that behind-the-scenes advocacy, it wasn’t a surprise that Broad sounded a bit betrayed in his June 30 letter to Villaraigosa in which he admonished the mayor for playing footsie with the unions and reaching a compromise that allows the elected school board to keep a few duties, including contract negotiations. Read more at:

http://www.laweekly.com/news/news/where-did-the-love-go/14052/



Broad is all over the place – at least where he can steal an urban school system. Here's one more from Willamette Week in Portland, Or. Why doesn't he take a shot at Scarsdale? Oh, right, those schools work -and they spend 20 grand per schild with low class sizes - not in Broad's lexicon.

While Portland Public Schools loudly debates closing some schools and reconfiguring others, teachers and parents are worried about a much quieter but significant long-term development for local education.

They're troubled by how entrenched billionaire Eli Broad's Los Angeles foundation, which is devoted to making schools more businesslike, has become in Portland schools.

They're raising red flags about the private Broad Foundation's payment for all seven Portland School Board members to take weeklong training sessions in Utah and its help with funding two key district positions.

But it's not just the teachers union that's alarmed by the foundation's influence.

Parents like Anne Trudeau of the Neighborhood Schools Alliance, a grassroots parents group, see a right-wing tilt to Broad's ideas that she considers a poor fit for progressive Portland.

"I don't think our school board are puppets of Broad," Trudeau says, "but I think the influence is insidious."

[Brod] Foundation spokeswoman Karen Denne rejects any charge that the foundation is right wing, noting that Broad is a "lifelong Democrat."

http://www.wweek.com/editorial/3226/7507/

Deb Meier to Diane Ravitch on Broad, et al.

As an aspiring [and failed] open classroom teacher, I followed Deb Meier's career as a teacher who did amazing things from the 70's.

Below are excerpts of a response from Deb Meier to Diane Ravitch on the Edweek blog regarding Broad.

Meier was one of the first national figures out of the box to criticize the idea of mayoral control and I published excerpts from an interview she did with the NY Times in Sept 2002, hoping someone at the UFT, so avidly jumping on the bandwagon would would get the message. I guess not!


Deborah Meier on mayoral control [Education Notes, Sept. 2002]

Deborah Meier has been a hero to those who wanted to see change in the NYC public school system. Meier seemed to have rational solutions to complex problems. As a teacher she ran open classrooms, started the small schools movement in NYC, and set up a progressive system at the Park East complex in Dist. 4. She finally gave up on the system and moved to Boston to set up a school. Now 71 she was the first public school teacher to win the “genius” MacArthur Foundation grant.

Excerpted from NY Times, 9/3/02, Jane Gross, author
"I can't imagine anything they can do that would make a substantial difference," she said, except bucking a nationwide trend of more and more standardized testing. "If the only thing you want is better test scores, it poisons the game."
Ms. Meier said that the current "mania for accountability," with rewards and punishments for students, teachers and administrators, was borrowed from the corporate world. "It's like Enron," she said, pointing to all the ways that educators can cook the books to make attendance, graduation rates and test scores appear better than they are. "When the goal is the numbers," she added, "it leads to distortion of the data. The connection to reality gets problematic."

What would she do? She would start with a small schools movement:

“Clustered in networks of half a dozen schools, teachers and principals could observe and critique each others' work, design accountability systems to suit their individual needs and systematically study what worked and what did not. It would take five years to arrive at effective measurements,” Ms. Meier said, “and probably a generation to make the small-school model and its less rigid accountability methods the norm.”

Her critics, she said, wanted "a faster, more guaranteed route," like the order to lift test scores annually. Her counter argument is that "being in too much of a hurry leads us to do things that are a waste of time" or to jump on the latest fads. Among them, in Ms. Meier's opinion, are putting city school systems under mayoral control, appointing chancellors who are not educators and moving district superintendents to a central location. ��


Deb Meier to Diane Ravitch
Excepts
Full post at: http://blogs.edweek.org/edweek/Bridging-Differences/

I am freer to criticize than my colleagues inside, and shouldn't lose that advantage. As you know, since you hear from these beleaguered insiders, too. Especially since these insiders are the very "educationists" that the new business owners of our schools are eager to get rid of. Their complaints are viewed as the mere "whining" of a defeated species.

So I am afraid. Truly. I think the mayor of NYC, and Eli Broad, are perfectly happy about a future in which most teachers come and go every five or so years. Temps. Easier to manage and harder to organize. A few will rise to leadership positions after a few years of teaching—after getting MBAs?—and the rest of the leaders will come from other fields like law, business, and the military.

I'm not so worried about what this will do to math scores, Diane. What worries me is what it does to the mission of K-12 schooling, plus college in fact, that matters most to us. Building and sustaining a democratic culture is mysterious, and as far as I can tell sometimes it seems to happen by just good luck. It may not be antithetical to getting good test scores, but it's not the same thing. We're not born democrats. It's even possibly an "unnatural" human invention. So where is it—if not in schools—that we imagine the habits of intellect to sustain democracy might develop, not to mention the habits of heart and the social experience that makes it seem do-able, as well as sensible?
....

Teachers from other schools used to tell me—in the bad old days—that they weren't "allowed" to do x and y, "had to" teach x and y songs, read certain books, follow the script. I reminded them that until someone threatened to fire them for insubordination they had a choice, and even then….. It's one of the reasons, but not the only one, that we need teacher's unions so badly.

.....

The biggest distortion of truth that promoters of the current NYC utter is the claim that principals now have more autonomy. As a former K-6 and 7-12 principal I say, "bah humbug". (More later.)
They have the freedom to shuffle the deck chairs, but the Titanic is heading for an iceberg and they can't do anything about that, except try to see that there are lots of lifeboats around and lots of kids who can swim until help arrives. And that's a worthy task!


Deb Meier to Diane Ravitch
Excepts
Full post at: http://blogs.edweek.org/edweek/Bridging-Differences/

I am freer to criticize than my colleagues inside, and shouldn't lose that advantage. As you know, since you hear from these beleaguered insiders, too. Especially since these insiders are the very "educationists" that the new business owners of our schools are eager to get rid of. Their complaints are viewed as the mere "whining" of a defeated species.

So I am afraid. Truly. I think the mayor of NYC, and Eli Broad, are perfectly happy about a future in which most teachers come and go every five or so years. Temps. Easier to manage and harder to organize. A few will rise to leadership positions after a few years of teaching—after getting MBAs?—and the rest of the leaders will come from other fields like law, business, and the military.

I'm not so worried about what this will do to math scores, Diane. What worries me is what it does to the mission of K-12 schooling, plus college in fact, that matters most to us. Building and sustaining a democratic culture is mysterious, and as far as I can tell sometimes it seems to happen by just good luck. It may not be antithetical to getting good test scores, but it's not the same thing. We're not born democrats. It's even possibly an "unnatural" human invention. So where is it—if not in schools—that we imagine the habits of intellect to sustain democracy might develop, not to mention the habits of heart and the social experience that makes it seem do-able, as well as sensible?
....

Teachers from other schools used to tell me—in the bad old days—that they weren't "allowed" to do x and y, "had to" teach x and y songs, read certain books, follow the script. I reminded them that until someone threatened to fire them for insubordination they had a choice, and even then….. It's one of the reasons, but not the only one, that we need teacher's unions so badly.

.....

The biggest distortion of truth that promoters of the current NYC utter is the claim that principals now have more autonomy. As a former K-6 and 7-12 principal I say, "bah humbug". (More later.)
They have the freedom to shuffle the deck chairs, but the Titanic is heading for an iceberg and they can't do anything about that, except try to see that there are lots of lifeboats around and lots of kids who can swim until help arrives. And that's a worthy task!

George Schmidt on Eli Broad

I know y'all New Yorkers are impressed with how briefly Bloomklein have been around to wreak all this havoc, but let's not forget that the national model (until you guys took center stage) was Chicago, which is still the pioneer in totalitarian urban school systems. That thing about B-school grads and lawyers fits into what's been Chicago's "business model" for more than a decade. The last thing they want is experienced veteran teachers or principals running a school system.

One of the most interesting ways to track this havoc is to go back through the central administrative budgets and see how they've added titles like "Chief of Staff" and "Deputy Chief of Staff" (all requiring no education credentials) since deregulation. They are also -- here at least -- refusing to provide any information about the qualifications of the people they put into these jobs. We're being forced to go to court under FOIA to get the resumes and other information on the supposed qualifications of all these lawyers and MBAs to run the educational system.

Final note.

I had dinner three weeks ago with people from the Oakland area the last night I was out in Berkeley taking Danny (some of you remember him; he's now studying math and engineering at UofC) to school. The people in California have the most direct and ongoing experience with the Broads and Broad himself. We just need to coordinate more somehow.

Broad's gunning to get right up there with Gates as the leading fascist training camp for this crowd.

And in many ways he's worse than Gates and more insidious, because his "progressive" supporters include union people (like Andy Stern of SEIU, who teacher bashed in Chicago a year ago using Broad data) and "Democrats".

George Schmidt
Editor, Substance

www.substancenews.net

Diane Ravitch on Broad Prize

Bridging Differences: Reconsidering My Views

Diane Ravitch and Debbie Meier blog on Edweek

Dear Deb,
I hope we are not disappointing our readers by agreeing more than we disagree. I think I am letting down my part of the bargain by agreeing with you so often, but our areas of convergence became clear from the first time that we sat together almost a year ago to talk about our views about No Child Left Behind. The fact is that you are writing and saying the same things you have believed for a long time, and I am in the process of reconsidering and revising my views on many counts.

I have been doing quite a lot of soul-searching these past couple of years. I don’t think it is because of age, although one can never be too sure about that. I think I am reconsidering first principles because of the very topics that you hit so hard in your latest letter. Living in NYC, I see what happens when businessmen and lawyers take over a school system, attempt to demolish everything that existed before they got there, and mount a dazzling PR blitz to prove that they are successful.

Lest anyone think that what you described is purely a NYC story, consider this: I hear from various people who participated in the judging for the
Broad Prize that NYC will win it this year. This is not much of a surprise. When Joel Klein was first named chancellor, Eli Broad held his annual prize event in NYC and handed Klein a huge dummy check and predicted that one day soon this would be his. The $1 million hardly matters to NYC, which has an annual budget that approaches $20 billion, but the prestige is what the city is after. It desperately wants the confirmation from Broad that its new regime has succeeded.

About 18 months ago, I was invited to meet Eli Broad in his gorgeous penthouse in NYC, overlooking Central Park. I hear that he made his billions in the insurance and real estate businesses. I am not sure when he became an education expert. We talked about school reform for an hour or more, and he told me that what was needed to fix the schools was not all that complicated: A tough manager surrounded by smart graduates of business schools and law schools. Accountability. Tight controls. Results. In fact, NYC is the perfect model of school reform from his point of view. Indeed, this version of school reform deserves the Broad Prize, a prize conferred by one billionaire on another.

Thanks for your recommendation about the James Scott book, "Seeing Like a State." I happen to own it, as it had been highly recommended to me by Morton Keller, a historian at Brandeis University. It is a wonderful critique of reforms that seek to overturn the world, of the arrogance of reformers who do not understand the practical wisdom of those who must make decisions every day that respond to unique situations.

As I read "Seeing Like a State," especially its concluding chapters, I kept thinking about the wholesale gutting of the NYC school system by Messrs. Bloomberg and Klein, who are now hailed in the media as our nation’s leading education reformers. Professor Scott, an anthropologist at Yale, would find in NYC a perfect exemplar of men who think they can “see like a state.”

Worse, Deb, they seem to have sought out even the cracks in the sidewalk and tried to pave them over. They seem to have succeeded.
Diane

Posted at:
http://blogs.edweek.org/edweek/Bridging-Differences/2007/09/reconsidering_my_views.html

System Failure by Eli Broad Critiqued

There is such a load of crap in here from Broad that one doesn't know where to begin. And such praise for BloomKlein. Check to see if reforms such as class size are mentioned. (Just a joke).

Broad's simple solution:

If our system of public education is to adequately prepare every student in thiscountry for college, for work and life, we need to start with a system that works, including nationwide standards, a longer school day and school year, and leaders who can transform the governance and management of a school district.

Wow! We're there. Things must be great. And it didn't really cost all that much.

Here's one paragraph (see full article below).

Unfortunately, mired in bureaucracy, many urban districts today have dysfunctional organizations that cannot perform even the most basic operations. Consider the Los Angeles Unified School District, which employs more than 77,000 people. When the district tried to implement a new $86 million payroll system, a series of computer failures and insufficient staff training resulted in employees receiving paychecks that were either too large or too small–or not receiving them at
all. The problems helped boost the cost to $132 million.


To use our own business analogy -- does anyone remember the constant fiascoes at IBM when it tried to start a personal computer business? or the amazing number of business errors Microsoft has made? and who was that masked man who prosecuted Microsoft for unfair monopolistic business practices?

How many fiascoes have we seen under BloomKlein -- but here they are bumps in the road. Who will prosecute Klein?

Broad compares the size of NYC school system to Sun Microsystems, Continental Air and Eastman Kodak -- funny, 3 companies that have suffered through enormous business difficulties - I know - I have Sun stock.

AND THIS ONE --MUST BE A JOKE

Consider the St. Louis Public Schools, which mapped out its daily school-bus schedule on an
archaic corkboard, outlining the routes with push pins and yarn.
When a business consultant working with the district questioned the logic of the system, he uncovered a state-of-the-art computer program still shrink-wrapped and tucked in a storage closet.


BROAD MANAGED TO AVOID COMPARING THE STATE OF THE ART CONSULTANTS IN NYC - THE SAME ONES IN ST. LOUIS - WHO DID SUCH A BANG UP JOB ON THE NYC BUS SCHEDULES.


DEMOCRACY: A Journal of Ideas
http://www.democracyjournal.org/
Issue #6, Fall 2007

System Failure by Eli Broad

Shaking up the bureaucracy is the first step to improving America's schools.
A response to Jason Kamras and Andrew Rotherham.

Eli Broad

and Andrew Few professions in this country strike as deep a chord as teaching. Everyone has a warm memory that they can attribute to a teacher who made an impression on their youth. So it was no surprise that Jason KamrasRotherham held up the responsibility and credit for public education’s future to the need to attract the right teachers with the right talents, pay them competitively, and equip them with the necessary tools to do their jobs ["America’s Teaching Crisis," Issue #5]. Few people will argue with the importance of having the right people in the teaching profession. When they’re successful, they’re enormously successful. And when you’ve got a dud in the classroom, you have pretty much guaranteed that you will handicap about 30 kids for a year.

But Kamras and Rotherham miss a critical point in their argument, and that is the system in which teachers work. To use a business analogy, this would be akin to saying that regardless of the top management at a company and the systems and tools in place in that organization, the line workers are the determining factor in whether the company turns a profit. Are they important to the bottom line? Absolutely. But without the right systems–the leadership at the top and critical systems in place throughout the organization–success is, at best, left to chance. That’s why shareholders demand good governance and operational systems from public corporations. When it comes to American public education, every citizen is a shareholder in how successfully schools educate our children–and we must demand more in how our schools are governed and run.

Improving the quality of teaching, as Kamras and Rotherham argue, is important. But how do you ensure that you have the right teacher in the right classroom? How do you give them the tools–like curriculum, benchmark assessments, and pacing guides–that, across the board, will move an entire grade level, school, or school district in the same direction at the same time? How do you measure their success? These are the underlying problems facing American public education. The real issue in today’s public schools is the utter failure, at a systemic level, to create high-performing, well-functioning organizations, without which even the best teachers cannot do their best.

The largest urban school districts are the size of a Fortune 500 company. The New York City Department of Education has a bigger budget, more employees and more facilities than companies like Eastman Kodak, Sun Microsystems, or Continental Airlines. Unfortunately, mired in bureaucracy, many urban districts today have dysfunctional organizations that cannot perform even the most basic operations. Consider the Los Angeles Unified School District, which employs more than 77,000 people. When the district tried to implement a new $86 million payroll system, a series of computer failures and insufficient staff training resulted in employees receiving paychecks that were either too large or too small–or not receiving them at all. The problems helped boost the cost to $132 million. Or consider the St. Louis Public Schools, which mapped out its daily school-bus schedule on an archaic corkboard, outlining the routes with push pins and yarn. When a business consultant working with the district questioned the logic of the system, he uncovered a state-of-the-art computer program still shrink-wrapped and tucked in a storage closet. And each fall, districts across the country start the school year without a principal or enough teachers at every school, because their recruitment cycles start so late in the spring and summer that the best candidates already have accepted jobs elsewhere. Stories like these abound around the country. They are absurd. Yet because the problems are deeply rooted in bureaucratic systems and a historic culture of low expectations, they’re tough to fix.

That said, there are cases that show what can be achieved by even the largest bureaucracies through systematic structural changes. In addition to being the largest school system in the country, New York City’s is also one of the most closely watched because of the dramatic reform that has taken place over the past five years. Buoyed by Mayor Michael Bloomberg’s successful bid for control of the city’s schools, Chancellor Joel Klein – best known as the federal attorney who successfully prosecuted Microsoft–has displayed the bold leadership and entrepreneurship required to turn around such a large-scale, underperforming enterprise. Klein and Bloomberg ended the controversial practice of social promotion, moving children to the next grade even if they were not academically ready. They have implemented a new "Autonomy Zone," in which principals who set high goals and meet them are given more freedom in exchange for greater accountability. And through successful negotiations, Klein and the teachers’ union agreed to no longer allow teachers with "unsatisfactory" ratings to transfer from one school to another.

Boston Public Schools is another success story. The oldest district in the nation recently overhauled its human resources department after decades of complaints about bureaucracy, non-responsiveness, and ineffective and time-consuming pen-and-paper application processes. The solution, implemented by Harvard MBA Michelle Boyers, is an online application and hiring system to reduce paperwork. The result is that more teachers are now applying to work in Boston. And more teachers are staying longer than a few years. Does that systemic reform benefit teachers? You bet.

Or consider Chicago Public Schools, another big-city district with an appetite for reform. When another newly hired Harvard MBA, Monica Santana Rosen, was stumped by her inability to get someone on the phone to answer questions about her medical benefits, she put her experience into action and established a better system: Employees now have an appointment when they come to the HR Employee Service Center. The department explains forms to groups of new employees, rather than one at a time. And an employee who calls to speak to a human resources representative is never on hold for more than 20 seconds.

These seem like simple, common-sense solutions. But they affect an entire district of teachers and, ultimately, the children they serve. A teacher who spends less time on bureaucratic paperwork has more time to spend in the classroom. These deeply rooted district systems were upended when fresh eyes saw the problem in a new light. And that’s why my foundation–which recruited and placed both Boyers and Rosen in school districts through our residency program–has worked to bring about systemic reform of America’s education system through improving the governance and management of our public schools.

Thanks to John Lawhead for passing Broad's article along.